To close gaps in nursing education, iPC Health has introduced a series of compliance courses which have been formulated with leading industry thought leaders. These courses are aimed to help nurses progress their careers to improve the overall quality of patient care.

iPC Health and IQVIA’s collaborative efforts to understand the current trends challenges with regards to skill development and compliance training in the Indian healthcare sector led to the following findings:

  1. Nursing colleges should train their faculty & use digital tools for student skill development.
  2. State-wise Centers of Excellence equipped with high-end training facilities should be established.
  3. Continuing Nursing Education courses should be introduced in a digital format for all levels of nursing.
  4. Management courses and trainers for nurses should be introduced in private hospitals to hire fresher nurses.
  5. NABH credits or option of paid leaves to nurses for taking up specialty courses is recommended.

Why is it imperative for Nurses to take up these courses:

Nurses are directly involved in all aspects of hospital care. Hence, they need to be regularly assessed and trained in terms of their knowledge and skills to get promoted in future. iPC Health’s compliance courses can offer them much more than just training. Add two lines and it should seamlessly get into the benefits.

Benefits from the courses

An opportunity for continuing education, good working environment, & enhancement of better nursing practices.

Hospitals with accreditation would be able to hire nurses with ease during recruitment drives.

Ensures efficiency, accountability, and adherence to standard nursing guidelines.

Features of our Online Nursing Certification Courses

  • A comprehensive coverage of NABH accreditation standards for hospitals
  • All the courses are designed by NABH experts providing a detailed understanding of each standard.
  • Our case scenarios contain practical tips on day to day challenges encountered by healthcare staff.
  • These courses have real-life insights from NABH assessors and healthcare quality managers who handle the challenges regularly.
  • There are abundant self-assessments, videos, and multi-media rich content to make learning engaging.
  • We offer over 50 hours of mobile compatible learning modules for easy access, anytime and anywhere.
  • These are instructor-based resources.

Course Eligibility:

  • Medical and Dental postgraduates
  • Nursing students
  • Hospital managers and administrators
  • Doctors and Interns
  • Nurses
  • Quality Professionals
  • Paramedical staff

Course Duration: 6 Months 60 hours of learning content

Course completion criteria: On completion of the online modules along with the assessment, the student will be awarded a completion certificate from iPC Health. The student must obtain 50% marks to pass.

Table of contents

  • Introduction To NABH
  • Access, Assessment & Continuity of Care (AAC)
  • Care of Patients (COP)
  • Management of Medication (MOM)
  • Patient Rights & Education (PRE)
  • Hospital Infection Control (HIC)
  • Continual Quality Improvement (CQI)
  • Responsibilities of Management (ROM)
  • Facility management & Safety (FMS)
  • Human Resource Management (HRM)
  • Information Management System (IMS)

Detailed Table of contents

Access, Assessment & Continuity of Care (AAC)

  • AAC.1. The organisation defines and displays the healthcare services that it provides.
  • AAC.2. The organisation has a well-defined registration and admission process.
  • AAC.3. There is an appropriate mechanism for transfer (in and out) or referral of patients.
  • AAC.4. Patients cared for by the organisation undergo an established initial assessment.
  • AAC.5. Patients cared for by the organisation undergo a regular reassessment.
  • AAC.6. Laboratory services are provided as per the scope of services of the organisation.
  • AAC.7. There is an established laboratory quality assurance programme.
  • AAC.8. There is an established laboratory safety programme.
  • AAC.9. Imaging services are provided as per the scope of services of the organisation.
  • AAC.10. There is an established quality assurance programme for imaging services.
  • AAC.11. There is an established safety programme in the imaging services.
  • AAC.12. Patient care is continuous and multidisciplinary in nature.
  • AAC.13. The organisation has a documented discharge process.
  • AAC.14. Organisation defines the content of the discharge summary.

Care of Patients (COP)

  • COP 1: Uniform care to patients is provided in all settings of the organisation and is guided by the applicable laws, regulations and guidelines.
  • COP 2: Emergency services are guided by documented policies, procedures applicable laws and regulations.
  • COP 3: The ambulance services are commensurate with the scope of the services provided by the organisation.
  • COP 4. The organisation plans for handling community emergencies, epidemics and other disasters.
  • COP 5: Documented policies and procedures guide the care of patients requiring cardio-pulmonary resuscitation.
  • COP 6: Documented policies and procedures guide nursing care.
  • COP 7: Documented procedures guide the performance of various procedures.
  • COP 8: Documented policies and procedures define rational use of blood and blood components.
  • COP 9: Documented policies and procedures guide the care of patients in the intensive care and high dependency units.
  • COP 10: Documented policies and procedures guide the care of vulnerable patients.
  • COP 11: Documented policies and procedures guide obstetric care.
  • COP 12: Documented policies and procedures guide paediatric services.
  • COP 13: Documented policies and procedures guide the care of patients undergoing moderate sedation.
  • COP 14: Documented policies and procedures guide the administration of anaesthesia.
  • COP 15: Documented policies and procedures guide the care of patients undergoing surgical procedures.
  • COP.16 Documented policies and procedures guide organ transplant programme in the organisation.
  • COP 17: Documented policies and procedures guide the care of patients under restraints (physical and/or chemical).
  • COP 18: Documented policies and procedures guide appropriate pain management.
  • COP 19: Documented policies and procedures guide appropriate rehabilitative services.
  • COP 20: Documented policies and procedures guide all research activities.
  • COP 21: Documented policies and procedures guide nutritional therapy.
  • COP 22: Documented policies and procedures guide the end of life care.

Management of Medication (MOM)

  • MOM 1: Documented policies and procedures guide the organisation of pharmacy services and usage of medication.
  • MOM 2: There is a hospital formulary.
  • MOM 3: Documented policies and procedures guide the storage of medication.
  • MOM 4: Documented policies and procedures guide the safe and rational prescription of medications.
  • MOM 5: Documented policies and procedures guide the safe dispensing of medications.
  • MOM 6: There are documented policies and procedures for medication administration.
  • MOM 7: Patients are monitored after medication administration.
  • MOM 8: Near misses, medication errors and adverse drug events are reported and analysed.
  • MOM 9: Documented procedures guide the use of narcotic drugs and psychotropic substances.
  • MOM 10: Documented policies and procedures guide the usage of chemotherapeutic agents.
  • MOM 11: Documented policies and procedures govern usage of radioactive drugs.
  • MOM 12: Documented policies and procedures guide the use of implantable prosthesis and medical devices.
  • MOM 13: Documented policies and procedures guide the use of medical supplies and consumables.

Patient Rights and Education (PRE)

  • PRE 1: The organisation protects patient and family rights and informs them about their responsibilities during care
  • PRE2: Patient and family rights support individual beliefs, values and involve the patient and family in decision making processes.
  • PRE3: The patient and/or family members are educated to make informed decisions and are involved in the care planning and delivery process.
  • PRE4: A documented procedure for obtaining patient and/or family‘s consent exists for informed decision making about their care.
  • PRE5: Patient and families have a right to information and education about their healthcare needs.
  • PRE6: Patients and families have a right to information on expected costs.
  • PRE7: The organisation has a mechanism to capture patient‘s feedback and redressal of complaints.
  • PRE8: The organisation has a system for effective communication with patients and / or families

Hospital Infection Control (HIC)

  • HIC 1: The organisation has a well-designed, comprehensive and coordinated Hospital Infection Prevention and Control (HIC) programme aimed at reducing/eliminating risks to patients, visitors and providers of care.
  • HIC 2: The organisation implements the policies and procedures laid down in infection control manual in other areas of the hospital
  • HIC 3: The organisation performs surveillance activities to capture and monitor infection prevention and control data.
  • HIC 4: The organisation takes actions to prevent and control Healthcare associated infections (HAIs) in patients
  • HIC 5: The organisation provides adequate and appropriate resources for prevention and control of Healthcare Associated Infections (HAI).
  • HIC 6: The organisation identifies and takes appropriate action to control outbreaks of infections.
  • HIC 7: There are documented policies and procedures for sterilization activities in the organisation.
  • HIC 8: Biomedical waste (BMW) is handled in an appropriate and safe manner.
  • HIC 9: The infection control programme is supported by the management and includes training of staff.

Continual Quality Improvement (CQI)

  • CQI 1: There is a structured quality improvement and continuous monitoring programme in the organisation.
  • CQI 2: There is a structured patient-safety programme in the organisation.
  • CQI 3: The organisation identifies key indicators to monitor the clinical structures, processes and outcomes, which are used as tools for continual improvement.
  • CQI 4: The organisation identifies key indicators to monitor the managerial structures, processes and outcomes, which are used as tools for continual improvement.
  • CQI 5: There is a mechanism for validation and analysis of quality indicators to facilitate quality improvement.
  • CQI 6: The quality improvement programme is supported by the management.
  • CQI 7: There is an established system for clinical audit.
  • CQI 8: Incidents are collected and analysed to ensure continual quality improvement.
  • CQI 9: Sentinel events are intensively analysed.

Responsibilities of Management (ROM)

  • ROM 1: The responsibilities of those responsible for governance are defined.
  • ROM 2: The organisation is responsible for and complies with the laid-down and applicable legislations, regulations and notifications.
  • ROM 3: The services provided by each department are documented.
  • ROM 4: The organisation is managed by the leaders in an ethical manner.
  • ROM 5: The organisation displays professionalism in management of affairs.
  • ROM 6: Management ensures that patient-safety aspects and risk-management issues are an integral part of patient care and hospital management.

Facility Management and Safety (FMS)

  • FMS 1: The organisation has a system in place to provide a safe and secure environment.
  • FMS 2: The organisation‘s environment and facilities operate in a planned manner to ensure safety of patients, their families, staff and visitors and promotes environment friendly measures.
  • FMS 3: The organisation has a programme for engineering support services and utility system.
  • FMS 4: The organisation has a programme for bio-medical equipment management.
  • FMS 5: The organisation has a programme for medical gases, vacuum and compressed air.
  • FMS 6: The organisation has plans for fire and non-fire emergencies within the facilities.
  • FMS 7: The organisation has a plan for management of hazardous materials.

Human Resource Management (HRM)

  • HRM 1: The organisation has a documented system of human resource planning.
  • HRM 2: The organisation has a documented procedure for recruiting staff and orienting them to the organisation‘s environment.
  • HRM 3: There is an ongoing programme for professional training and development of the staff.
  • HRM 4: Staff are adequately trained on various safety-related aspects.
  • HRM 5: An appraisal system for evaluating the performance of an employee exists as an integral part of the human resource management process.
  • HRM 6: The organisation has documented disciplinary and grievance handling policies and procedures.
  • HRM 7: The organisation addresses the health needs of the employees.
  • HRM 8: There is documented personal information for each staff member.
  • HRM 9: There is a process for credentialing and privileging of medical professionals, permitted to provide patient care without supervision.
  • HRM 10: There is a process for credentialing and privileging of nursing professionals, permitted to provide patient care without supervision.

SectionInformation Management System (IMS)

  • IMS 1: Documented policies and procedures exist to meet the information needs of the care providers, management of the organisation as well as other agencies that require data and information from the organisation.
  • IMS 2: The organisation has processes in place for effective control and management of data.
  • IMS 3: The organisation has a complete and accurate medical record for every patient.
  • IMS 4: The medical record reflects continuity of care.
  • IMS 5: Documented policies and procedures are in place for maintaining confidentiality, integrity and security of records, data and information.
  • IMS 6: Documented policies and procedures exist for retention time of records, data and information.
  • IMS 7: The organisation regularly carries out review of medical records.
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